Job Title: Marketing & Communications Officer 

Reports to: Manager, Brand Development and Public Relations 

Job Description:

The Marketing and Communications Officer (MCO) is responsible for executing a range of communication strategies to enhance the T&T Chamber’s visibility and outreach. Key duties include producing print publications, managing internal and external communication strategies, overseeing website content, conducting research, and supporting marketing and advocacy initiatives. The ideal candidate will have experience in producing and managing publications, excellent copywriting and editing skills (across both traditional and digital media), the ability to work independently, and strong project management skills to handle multiple deadlines and priorities. Additionally, staying updated on local and regional news relevant to the T&T Chamber is essential for developing content for various media outlets, including weekly newspaper columns, radio programs, and press releases. 

Primary Responsibilities: 

  • Content Creation and Management: Research, write, and edit content for the T&T Chamber’s weekly newspaper columns and other media, in collaboration with the Manager, Brand Development & Public Affairs, and the CEO. Maintain a content schedule on SharePoint, propose new content ideas, and coordinate with external writers as needed.
  • Publication Production: Coordinate with the department manager to produce the Annual Report, ensuring compliance with statutory requirements and deadlines. Collaborate with external agencies and graphic designers to develop various Chamber publications, including but not limited to the Champions of Business commemorative booklet and the Budget Recommendations Booklet.
  • Website and Digital Content: Assist with content updates and management for the company website in coordination with the ICT department and the Marketing Coordinator.
  • Media and Public Relations: Assist in developing and executing Public Relations strategies aligned with the annual Brand Development and Public Affairs Plan. Maintain a current list of key media contacts, manage media relations, coordinate interviews, and prepare necessary materials to ensure effective media exposure.
  • Event Coordination: Assist the Events Unit to organize press conferences and other media-related events, including coordinating logistics as A/V equipment, photography etc. Prepare and disseminate press kits and ensure timely uploading of materials to the company website.
  • Press and Media Materials: Develop press releases as directed and maintain an archive of all releases. Assist with media queries and contribute to crafting responses in collaboration with the Manager, Brand Development and Public Affairs, and the CEO.
  • Stakeholder Communication: Respond to stakeholder emails promptly, confirm receipt of inquiries, and ensure they are directed to the appropriate personnel for follow-up.

Additional Responsibilities: 

  • Represent the Communications Unit in meetings, both internal and external, as needed.
  • Support the Marketing Coordinator on various projects, including content creation and proofreading of marketing materials.
  • Perform additional duties as assigned by the Line Manager, based on the evolving needs of the organization.

Qualifications and Experience: 

  • Bachelor’s degree in communications, Public Relations, Journalism or related field. 
  • Prior experience with media or public relations. 
  • Experience with PR campaigns and media management. 
  • Excellent writing, oral presentation and communication skills. 
  • Basic knowledge of computers and writing software (MS Office). 
  • A strong presence of mind and analytical skill. 

Knowledge, Skills and Abilities 

  • Adobe Creative Suite (Intermediate) 
  • CANVA (Intermediate) 
  • Content Management Publishing Tools (Intermediate) 
  • Microsoft Office Suite (Intermediate) 
  • Social Media Platforms (Intermediate) 
  • WordPress (Intermediate) 

 

Note: This job description outlines the current requirements of the role. Responsibilities may evolve in response to the needs of the organization, and any changes will be discussed with the post holder.